成立于2008年,國內頗具實力的400電話服務商,為企業和政府提供全面的通信服務和城市運營數字化方案
北京訊眾通(tong)(tong)信(xin)技(ji)術股(gu)份(fen)有(you)限公司,定(ding)位為智(zhi)能(neng)(neng)云通(tong)(tong)信(xin)建設與(yu)服(fu)(fu)務(wu)(wu)(wu)商,是聯(lian)通(tong)(tong)資本、華蓋資本、蘇州/安(an)徽/甘肅(su)/德陽(yang)/徐(xu)州國資參(can)股(gu)企業。基于云計算和人工智(zhi)能(neng)(neng)技(ji)術,為企業和政(zheng)府(fu)提供通(tong)(tong)信(xin)服(fu)(fu)務(wu)(wu)(wu)和城市運營數字化方案,下轄(xia)業務(wu)(wu)(wu)有(you):云通(tong)(tong)信(xin)PaaS平臺服(fu)(fu)務(wu)(wu)(wu)(語音、短信(xin)、物聯(lian)網等)、呼(hu)(hu)叫(jiao)(jiao)中心全(quan)產業鏈智(zhi)能(neng)(neng)化服(fu)(fu)務(wu)(wu)(wu)(多(duo)媒體呼(hu)(hu)叫(jiao)(jiao)中心、智(zhi)能(neng)(neng)語音質(zhi)檢、智(zhi)能(neng)(neng)外呼(hu)(hu)與(yu)客(ke)服(fu)(fu)、智(zhi)能(neng)(neng)坐席輔助、呼(hu)(hu)叫(jiao)(jiao)運營服(fu)(fu)務(wu)(wu)(wu)),以及“云+端+AI”視頻融合(he)通(tong)(tong)信(xin)服(fu)(fu)務(wu)(wu)(wu),助力客(ke)戶實現營銷管理與(yu)生產運營系(xi)統的融合(he)打通(tong)(tong)與(yu)智(zhi)能(neng)(neng)升級。
訊眾(zhong)股份服務的客戶(hu)包括但不限于:三大運營商(中(zhong)國移動、中(zhong)國聯通、中(zhong)國電信(xin)),亞洲投資(zi)基(ji)礎設施銀行、內蒙電力(li)、建信(xin)金科、中(zhong)國節能、北京(jing)市東城區(qu)政府(fu)、北京(jing)市紅十(shi)(shi)字會、協和醫院、華為、百度、京(jing)東、小米、順(shun)豐、好未來、奔馳汽車(che)、藥(yao)明康德等,覆蓋(gai)政企、金融(rong)、電力(li)、醫療、互聯網、教(jiao)育等數十(shi)(shi)個行業領域。
目(mu)前,訊眾股份已形成了(le)四大(da)能(neng)(neng)力(li):其一是(shi)云(yun)通(tong)(tong)信(xin)(xin)(xin)PaaS開放(fang)能(neng)(neng)力(li)平臺;其二是(shi)通(tong)(tong)信(xin)(xin)(xin)管理能(neng)(neng)力(li),也就是(shi)呼叫中心全產(chan)業(ye)鏈(lian)的SaaS能(neng)(neng)力(li);其三是(shi)通(tong)(tong)信(xin)(xin)(xin)BPO外(wai)包服務(wu);其四是(shi)通(tong)(tong)信(xin)(xin)(xin)大(da)數據能(neng)(neng)力(li)。四種能(neng)(neng)力(li)的協同可以為客戶提供業(ye)務(wu)協同,同時也構(gou)建了(le)基于智能(neng)(neng)通(tong)(tong)信(xin)(xin)(xin)的產(chan)業(ye)生態鏈(lian)。