國際(ji)標準化組(zu)織(International Organization for Standardization,簡稱為ISO)成立(li)于(yu)1947年,是標準化領域中的一(yi)個國際(ji)組(zu)織,該組(zu)織自我定義為非(fei)政府組(zu)織,官方語(yu)言(yan)是英(ying)語(yu)、法語(yu)和俄(e)語(yu)。ISO一(yi)來源于(yu)希臘語(yu)“ISOS”,其意為“平等”。
ISO現有165個成員包括各會員國的(de)國家標(biao)(biao)準(zhun)(zhun)機構和(he)主要工(gong)業和(he)服務業企業,中國國家標(biao)(biao)準(zhun)(zhun)化(hua)管理委員會(由國家市場監督管理總(zong)局管理)于1978年(nian)加入ISO,在2008年(nian)10月的(de)第31屆國際(ji)化(hua)標(biao)(biao)準(zhun)(zhun)組織大會上,中國正式成為ISO的(de)常任理事國。
ISO負責(ze)當今世界上多(duo)數領域(yu)(包括軍工、石油、船舶等(deng)壟斷行業(ye))的標(biao)準化活(huo)動,通過2856個(ge)(ge)技(ji)術結構(gou)(含技(ji)術委員會611個(ge)(ge)、工作(zuo)組2022個(ge)(ge)、特別工作(zuo)組38個(ge)(ge))開展技(ji)術活(huo)動。
全體(ti)大會是(shi)(shi)ISO最高權力(li)機(ji)構(gou);理事會是(shi)(shi)ISO重要決策機(ji)構(gou);中央秘書處是(shi)(shi)ISO日常辦(ban)事機(ji)構(gou),設(she)在瑞士日內瓦,現有170名職員,由(you)秘書長領(ling)導。
國(guo)際(ji)(ji)標(biao)準(zhun)(zhun)化組織的(de)前身是國(guo)家(jia)標(biao)準(zhun)(zhun)化協會(hui)(hui)國(guo)際(ji)(ji)聯合會(hui)(hui)和聯合國(guo)標(biao)準(zhun)(zhun)協調(diao)委員會(hui)(hui)。1946年(nian)10月,25個國(guo)家(jia)標(biao)準(zhun)(zhun)化機構(gou)的(de)代表在倫敦召開大(da)會(hui)(hui),決(jue)定成(cheng)立新的(de)國(guo)際(ji)(ji)標(biao)準(zhun)(zhun)化機構(gou),定名為ISO。大(da)會(hui)(hui)起(qi)草了ISO的(de)第一(yi)個章程和議事規則,并認(ren)可通過了該章程草案(an)。1947年(nian)2月23日,國(guo)際(ji)(ji)標(biao)準(zhun)(zhun)化組織正式成(cheng)立。
國(guo)際(ji)標(biao)(biao)準(zhun)化(hua)組(zu)織的全(quan)稱(cheng)(International Organization for standardization)和縮(suo)寫(xie)(ISO)不完(wan)全(quan)一致(zhi)。事實上,“ISO”是一個(ge)詞源,它引自希(xi)臘語,意(yi)思是“同等”。從“同等”到“標(biao)(biao)準(zhun)”,將“ISO”作為組(zu)織的名(ming)稱(cheng)的思路就(jiu)顯得很順理成(cheng)章。另外,ISO作為一個(ge)名(ming)稱(cheng)在全(quan)世(shi)界被用(yong)來(lai)代(dai)表該組(zu)織,這樣就(jiu)避(bi)免了各成(cheng)員團體(ti)用(yong)不同國(guo)家語言將“國(guo)際(ji)標(biao)(biao)準(zhun)化(hua)組(zu)織”轉(zhuan)成(cheng)首(shou)字(zi)母縮(suo)寫(xie)時(shi)出現的不同情況(kuang),無論在哪個(ge)國(guo)家,該組(zu)織的縮(suo)寫(xie)一直是“ISO”。
國(guo)際標準(zhun)化(hua)組織(zhi)的(de)(de)目的(de)(de)和宗(zong)旨(zhi)是:“在(zai)全(quan)世界范(fan)圍內促(cu)進標準(zhun)化(hua)工作的(de)(de)開展,以便(bian)于國(guo)際物資(zi)交流和服務,并擴大在(zai)知識、科學、技術(shu)和經濟方面的(de)(de)合作。”其主要活(huo)動是制定國(guo)際標準(zhun),協調世界范(fan)圍的(de)(de)標準(zhun)化(hua)工作,組織(zhi)各成員和技術(shu)委員會(hui)進行情(qing)報(bao)交流,與其他(ta)國(guo)際組織(zhi)進行合作,共同研究有(you)關標準(zhun)化(hua)問題。
ISO的(de)(de)任務是推動全世界標(biao)(biao)準(zhun)(zhun)(zhun)化和(he)相關活動的(de)(de)發展(zhan),目的(de)(de)在于方便物品和(he)服務的(de)(de)國際(ji)(ji)交(jiao)換,進一步加(jia)強(qiang)在知(zhi)識、科(ke)學、技術和(he)經濟領(ling)域的(de)(de)合作。ISO形成的(de)(de)國際(ji)(ji)協(xie)議作為國際(ji)(ji)標(biao)(biao)準(zhun)(zhun)(zhun)出(chu)版。ISO的(de)(de)第一個標(biao)(biao)準(zhun)(zhun)(zhun)《工(gong)業長度測量標(biao)(biao)準(zhun)(zhun)(zhun)參考(kao)溫度》于1951年出(chu)版。
ISO其成員(yuan)(yuan)由(you)來自(zi)世界上(shang)100多個(ge)國(guo)(guo)(guo)(guo)(guo)(guo)家(jia)(jia)的(de)國(guo)(guo)(guo)(guo)(guo)(guo)家(jia)(jia)標準(zhun)(zhun)(zhun)(zhun)(zhun)化團(tuan)體組成,代表中(zhong)國(guo)(guo)(guo)(guo)(guo)(guo)參(can)(can)加ISO的(de)國(guo)(guo)(guo)(guo)(guo)(guo)家(jia)(jia)機(ji)(ji)構(gou)是(shi)(shi)(shi)中(zhong)國(guo)(guo)(guo)(guo)(guo)(guo)國(guo)(guo)(guo)(guo)(guo)(guo)家(jia)(jia)標準(zhun)(zhun)(zhun)(zhun)(zhun)化管理委(wei)員(yuan)(yuan)會(hui)(hui)(hui)。ISO與(yu)國(guo)(guo)(guo)(guo)(guo)(guo)際電工委(wei)員(yuan)(yuan)會(hui)(hui)(hui)(IEC)有(you)密切(qie)的(de)聯系(xi),中(zhong)國(guo)(guo)(guo)(guo)(guo)(guo)參(can)(can)加IEC的(de)國(guo)(guo)(guo)(guo)(guo)(guo)家(jia)(jia)機(ji)(ji)構(gou)也是(shi)(shi)(shi)中(zhong)國(guo)(guo)(guo)(guo)(guo)(guo)國(guo)(guo)(guo)(guo)(guo)(guo)家(jia)(jia)標準(zhun)(zhun)(zhun)(zhun)(zhun)化管理委(wei)員(yuan)(yuan)會(hui)(hui)(hui)。ISO和(he)IEC作為(wei)一(yi)個(ge)整(zheng)體擔(dan)負著制訂全球協商一(yi)致的(de)國(guo)(guo)(guo)(guo)(guo)(guo)際標準(zhun)(zhun)(zhun)(zhun)(zhun)的(de)任(ren)務(wu)(wu),ISO和(he)IEC都是(shi)(shi)(shi)非政府機(ji)(ji)構(gou),它(ta)們(men)制訂的(de)標準(zhun)(zhun)(zhun)(zhun)(zhun)實質(zhi)上(shang)是(shi)(shi)(shi)自(zi)愿性(xing)的(de),這(zhe)就意味著這(zhe)些(xie)(xie)標準(zhun)(zhun)(zhun)(zhun)(zhun)必(bi)須是(shi)(shi)(shi)優秀的(de)標準(zhun)(zhun)(zhun)(zhun)(zhun),它(ta)們(men)會(hui)(hui)(hui)給工業和(he)服(fu)務(wu)(wu)業帶來收益,所以他(ta)們(men)自(zi)覺使用這(zhe)些(xie)(xie)標準(zhun)(zhun)(zhun)(zhun)(zhun)。ISO和(he)IEC不(bu)是(shi)(shi)(shi)聯合(he)國(guo)(guo)(guo)(guo)(guo)(guo)機(ji)(ji)構(gou),但它(ta)們(men)與(yu)聯合(he)國(guo)(guo)(guo)(guo)(guo)(guo)的(de)許多專門機(ji)(ji)構(gou)保(bao)持(chi)技術(shu)聯絡關(guan)系(xi)。ISO和(he)IEC有(you)約1000個(ge)專業技術(shu)委(wei)員(yuan)(yuan)會(hui)(hui)(hui)和(he)分委(wei)員(yuan)(yuan)會(hui)(hui)(hui),各會(hui)(hui)(hui)員(yuan)(yuan)國(guo)(guo)(guo)(guo)(guo)(guo)以國(guo)(guo)(guo)(guo)(guo)(guo)家(jia)(jia)為(wei)單(dan)位參(can)(can)加這(zhe)些(xie)(xie)技術(shu)委(wei)員(yuan)(yuan)會(hui)(hui)(hui)和(he)分委(wei)員(yuan)(yuan)會(hui)(hui)(hui)的(de)活動。ISO和(he)IEC還有(you)約3000個(ge)工作組,ISO、IEC每(mei)年制訂和(he)修訂1000個(ge)國(guo)(guo)(guo)(guo)(guo)(guo)際標準(zhun)(zhun)(zhun)(zhun)(zhun)。
ISO的(de)(de)(de)(de)組織(zhi)機(ji)(ji)構(gou)分為(wei)非(fei)常設機(ji)(ji)構(gou)和常設機(ji)(ji)構(gou)。ISO的(de)(de)(de)(de)最高權(quan)力機(ji)(ji)構(gou)是(shi)ISO全(quan)體大會(hui)(hui)(hui)(hui)(General Assembly),是(shi)ISO的(de)(de)(de)(de)非(fei)常設機(ji)(ji)構(gou)。1994年以(yi)前,全(quan)體大會(hui)(hui)(hui)(hui)每3年召開(kai)一次(ci)。全(quan)體大會(hui)(hui)(hui)(hui)召開(kai)時(shi),所(suo)有ISO團體成員(yuan)、通信成員(yuan)、與ISO有聯絡關(guan)系的(de)(de)(de)(de)國(guo)際組織(zhi)均派(pai)代表與會(hui)(hui)(hui)(hui),每個(ge)成員(yuan)有3個(ge)正式代表的(de)(de)(de)(de)席位(wei),多(duo)于3位(wei)的(de)(de)(de)(de)代表以(yi)觀察員(yuan)的(de)(de)(de)(de)身份與會(hui)(hui)(hui)(hui);全(quan)體大會(hui)(hui)(hui)(hui)的(de)(de)(de)(de)規模大約200~260人。大會(hui)(hui)(hui)(hui)的(de)(de)(de)(de)主要議程(cheng)包括年度(du)報告中涉及的(de)(de)(de)(de)有關(guan)項目的(de)(de)(de)(de)活動情況、ISO的(de)(de)(de)(de)戰略計(ji)劃以(yi)及財政情況等。ISO中央秘書(shu)(shu)處承擔全(quan)體大會(hui)(hui)(hui)(hui)、全(quan)體大會(hui)(hui)(hui)(hui)設立的(de)(de)(de)(de)4個(ge)政策制定委(wei)員(yuan)會(hui)(hui)(hui)(hui)、理(li)事會(hui)(hui)(hui)(hui)、技術(shu)管理(li)局和通用標準化(hua)原理(li)委(wei)員(yuan)會(hui)(hui)(hui)(hui)的(de)(de)(de)(de)秘書(shu)(shu)處的(de)(de)(de)(de)工(gong)作。自1994年開(kai)始(shi)根(gen)據ISO新章程(cheng),ISO全(quan)體大會(hui)(hui)(hui)(hui)改(gai)為(wei)一年一次(ci)。
ISO的(de)主(zhu)要官(guan)員(yuan)有5位,他們是:ISO主(zhu)席(President);ISO副(fu)(fu)主(zhu)席(政策(ce))(Vice President,Policy),ISO副(fu)(fu)主(zhu)席(技術)(Vice President,Technical Management);ISO司庫(ku)(Treasurer);ISO秘書長(Secretary—General),所有主(zhu)要官(guan)員(yuan)由理(li)事會(hui)任命,享有終身任期;ISO秘書長負責主(zhu)持ISO的(de)日常(chang)工作。
ISO的組織結構如下:
全體大會 主要官(guan)員 成員團體 通(tong)信成員
捐助成員 政策發展委員會 理事(shi)會 ISO中央秘書(shu)處(chu)
特別咨詢組 技術管理處 標樣委員(yuan)會 技術咨詢組
技(ji)術委員(yuan) 合格(ge)評定委員(yuan)會(CASCO)
消費者政策委員會(COPOLCO)
發(fa)展(zhan)中國家事(shi)務委員會(DEVCO)
信息系統和服務委員會(INFCO)特(te)別(bie)咨詢小組(zu)技(ji)術管理(li)局
技術委(wei)員會TC 理事會 中央秘書(shu)處 ISO全體大(da)會
國際標(biao)準(zhun)由技術委(wei)員會(hui)(TC)和分技術委(wei)員會(hui)(SC)經過六個階段(duan)形成:
申請階段
預備階段
委員會階段
審查階段
批準階段
發布階段
成員名單
截止2020年8月,ISO共有165個成員。
Country A2 Code Country A3 Code Country Code No. Country Name (English) Standards Body ISO Status
AF AFG 004 Afghanistan ANSA Correspondent Member
AL ALB 008 Albania DPS Correspondent Member
DZ DZA 012 Algeria IANOR Member Body
AD AND 020 Andorra IRAM Member Body
AO AGO 024 Angola IANORQ Correspondent Member
AG ATG 028 Antigua & Barbuda ABBS Subscriber Member
AR ARG 032 Argentina IRAM Member Body
AM ARM 051 Armenia SARM Member Body
AU AUS 036 Australia SA Member Body
AT AUT 040 Austria ON Member Body
AZ AZE 031 Azerbaijan AZSTAND Member Body
BS BHS 044 Bahamas -
BH BHR 048 Bahrain BMSD Member Body
BD BGD 050 Bangladesh BSTI Member Body
BB BRB 052 Barbados BNSI Member Body
BY BLR 112 Belarus BELST Member Body
BE BEL 056 Belgium NBN Member Body
BZ BLZ 084 Belize -
BJ BEN 204 Benin CEBENOR Correspondent Member
BT BTN 064 Bhutan SQCA Correspondent Member
BO BOL 068 Bolivia IBNORCA Correspondent Member
BA BIH 070 Bosnia & Herzegovina BASMP Member Body
BW BWA 072 Botswana BOBS Member Body
BR BRA 076 Brazil ABNT Member Body
BN BRB 096 Brunei Darussalam CPRU Correspondent Member
BG BGR 100 Bulgaria BDS Member Body
BF BFA 854 Burkina Faso FASONORM Correspondent Member
BI BDI 108 Burundi BBN Subscriber Member
KH KHM 116 Cambodia ISC Subscriber Member
CM CMR 120 Cameroon CDNQ Correspondent Member
CA CAN 124 Canada SCC Member Body
CV CPV 132 Cape Verde -
CF CAF 140 Central African Republic -
TD TCD 148 Chad -
CL CHL 52 Chile INN Member Body
CN CHN 156 China SAC Member Body
CO COL 170 Colombia ICONTEC Member Body
KM COM 174 Comoros -
CG COG 178 Congo, Republic of the -
CD(ZR) COD 180 Congo, Democratic Republic of the (Zaire) OCC Member Body
CR CRI 188 Costa Rica INTECO Member Body
CI CIV 384 C?te d'Ivoire CODINORM Member Body
HR HRV 191 Croatia HZN Member Body
CU CUB 192 Cuba NC Member Body
CY CYP 196 Cyprus CYS Member Body
CZ CZE 203 Czech Republic CNI Member Body
DK DNK 208 Denmark DS Member Body
DJ DJI 262 Djibouti -
DM DMA 212 Dominica DBOS Subscriber Member
DO DOM 214 Dominican Republic DIGINOR Correspondent Member
EC ECU 218 Ecuador INEN Member Body
EG EGY 818 Egypt EOS Member Body
SV SLV 222 El Salvador CONACYT Correspondent Member
GQ GNQ 226 Equatorial Guinea -
ER ERI 232 Eritrea ESI Correspondent Member
EE EST 233 Estonia EVS Correspondent Member
ET ETH 231 Ethiopia QSAE Member Body
FJ FJI 242 Fiji FTSQCO Member Body
FI FIN 246 Finland SFS Member Body
FR FRA 250 France AFNOR Member Body
GA GAB 266 Gabon CNTT Correspondent Member
GM GMB 270 Gambia, The -
GE GEO 268 Georgia GEOSTM Correspondent Member
DE DEU 276 Germany DIN Member Body
GH GHA 288 Ghana GSB Member Body
GR GRC 300 Greece ELOT Member Body
GD GRD 308 Grenada -
GT GTM 320 Guatemala COGUANOR Correspondent Member
GN GIN 324 Guinea INNM Correspondent Member
GW GNB 624 Guinea-Bissau DSNPQ Correspondent Member
GY GUY 328 Guyana GNBS Subscriber Member
HT HTI 332 Haiti -
HN HND 340 Honduras COHCIT Subscriber Member
HK HKG 344 Hong Kong, China ITCHKSAR Correspondent Member
HU HUN 348 Hungary MSZT Member Body
IS ISL 352 Iceland IST Member Body
IN IND 356 India BIS Member Body
ID IDN 360 Indonesia BSN Member Body
IR IRN 364 Iran, Islamic Republic of ISIRTI Member Body
IQ IRW 368 Iraq COSQC Member Body
IE IRL 372 Ireland NSAI Member Body
IL ISR 376 Israel SII Member Body
IT ITA 380 Italy UNI Member Body
JM JAM 388 Jamaica JBS Member Body
JP JPN 392 Japan JISC Member Body
JO JOR 400 Jordan JISM Member Body
KZ KAZ 398 Kazakhstan KAZMEMST Member Body
KE KEN 404 Kenya KEBS Member Body
KI KIR 296 Kiribati -
KP PRK 408 Korea, Democratic People's Republic CSK Member Body
KR KOR 410 Korea, Republic of KATS Member Body
KW KWT 414 Kuwait KOWSMD Member Body
KG KGZ 417 Kyrgyzstan KYRGYZST Correspondent Member
LA LAO 418 Laos (Lao People's Democratic Republic) DISM Subscriber Member
LV LVA 428 Latvia LVS Correspondent Member
LB LBN 422 Lebanon LIBNOR Member Body
LS LSO 426 Lesotho LSQAS Subscriber Member
LR LBR 430 Liberia -
LY LBY 434 Libyan Arab Jamahiriya LNCSM Member Body
LI LIE 438 Liechtenstein -
LT LTU 440 Lithuania LST Correspondent Member
LU LUX 442 Luxembourg SEE Member Body
MO MAC 446 Macau (Macau China) CPTTM Correspondent Member
MK MKD 807 Macedonia, The former Yugoslav Republic of ISRM Member Body
MG MDG 450 Madagascar BNM Correspondent Member
MW MWI 454 Malawi MBS Correspondent Member
MY MYS 458 Malaysia DSM Member Body
MV MDV 462 Maldives -
ML MLI 466 Mali MLIDNI Correspondent Member
MT MLT 470 Malta MSA Member Body
MH MHL 584 Marshall Islands -
MR MRT 478 Mauritania -
MU MUS 480 Mauritius MSB Member Body
MX MEX 484 Mexico DGN Member Body
FM FSM 583 Micronesia, Federated States Of -
MD MDA 498 Moldova, Republic of MOLDST Correspondent Member
MC MCO 492 Monaco -
MN MNG 496 Mongolia MASM Member Body
(YS)- - Montenegro ISME Correspondent Member
MA MAR 504 Morocco SNIMA Member Body
MZ MOZ 508 Mozambique INNOQ Correspondent Member
MM MMR 104 Myanmar MSTRD Correspondent Member
NA NAM 516 Namibia NSIQO Correspondent Member
NR NRU 520 Nauru -
NP NPL 524 Nepal NBSM Correspondent Member
NL NLD 528 The Netherlands NEN Member Body
NZ NZL 554 New Zealand SNZ Member Body
NI NIC 558 Nicaragua DTNM Correspondent Member
NE NER 562 Niger DNQM Correspondent Member
NG NGA 566 Nigeria SON Member Body
NO NOR 578 Norway SN Member Body
OM OMN 512 Oman DGSM Member Body
PK PAK 586 Pakistan PSQCA Member Body
PW PLW 585 Palau -
PS PSE 275 Palestinian State PSI Correspondent Member
PA PAN 591 Panama COPANIT Member Body
PG PNG 598 Papua New Guinea NISIT Correspondent Member
PY PRY 600 Paraguay INTN Correspondent Member
PE PER 604 Peru INDECOPI Member Body
PH PHL 608 The Philippines BPS Member Body
PL POL 616 Poland PKN Member Body
PT PRT 620 Portugal IPQ Member Body
QA QAT 634 Qatar QS Member Body
RO ROU 642 Romania ASRO Member Body
RU RUS 643 Russian Federation GOST R Member Body
RW RWA 646 Rwanda RBS Correspondent Member
KN KNA 659 St. Kitts & Nevis -
LC LCA 662 St. Lucia SLBS Member Body
VC VCT 670 Saint Vincent and the Grenadines SVGBS Subscriber Member
WS WSM 882 Samoa -
SM SMR 674 San Marino -
ST STP 678 S?o Tomé & Príncipe -
SA SAU 682 Saudi Arabia SASO Member Body
SN SEN 686 Senegal ASN Correspondent Member
CS SCG 891 Serbia ISS Member Body
SC SYC 690 Seychelles SBS Correspondent Member
SL SLE 694 Sierra Leone -
SG SGP 702 Singapore SPRING SG Member Body
SK SVK 703 Slovakia SUTN Member Body
SI SVN 705 Slovenia SIST Member Body
SB SLB 090 Solomon Islands -
SO SOM 706 Somalia -
ZA ZAF 710 South Africa SABS Member Body
ES ESP 724 Spain AENOR . Member Body
LK LKA 144 Sri Lanka SLSI Member Body
SD SDN 736 Sudan SSMO Member Body
SR SUR 740 Suriname SSB Subscriber member
SZ SWZ 748 Swaziland SQAS Correspondent Member
SE SWE 752 Sweden SIS Member Body
CH CHE 756 Switzerland SNV Member Body
SY SYR 760 Syrian Arab Republic SASMO Member Body
TW TWN 158 Taiwan(Province of China)
TJ TJK 762 Tajikistan TJKSTN Correspondent Member
TZ TZA 834 Tanzania, United Republic of TBS Member Body
TH THA 764 Thailand TISI Member Body
TL(TP) TLS 206 Timor Leste, Democratic Republic of (East Timor) -
TG TGO 768 Togo CSN Correspondent Member
TO TON 776 Tonga -
TT TTO 780 Trinidad & Tobago TTBS Member Body
TN TUN 788 Tunisia INNORPI Member Body
TR TUR 792 Turkey TSE Member Body
TM TKM 795 Turkmenistan MSST Correspondent Member
TV TUV 798 Tuvalu -
UG UGA 800 Uganda UNBS Correspondent Member
UA UKR 804 Ukraine DSSU Member Body
AE ARE 784 United Arab Emirates ESMA Member Body
UK GBR 826 United Kingdom (Great Britain) BSI Member Body
US USA 840 United States ANSI Member Body
UY URY 858 Uruguay UNIT Member Body
UZ UZB 860 Uzbekistan UZSTANDARD Member Body
VU VUT 548 Vanuatu -
VA VAT 336 Vatican City (Holy See) -
VE VEN 862 Venezuela FONDONORMA Member Body
VN VNM 704 Vietnam TCVN Member Body
EH ESH 732 Western Sahara -
YE YEM 887 Yemen YSMO Correspondent Member
ZM ZMB 894 Zambia ZABS Correspondent Member
ZW ZWE 816 Zimbabwe SAZ Member Body
Tips:
1.Does not have representation in ISO under any membership class as of January 2008.
2.Macedonia, Montenegro, and Serbia were part of Former Yugoslavia. Although it is a country, ISO 3166-1993 (E) does not separately list Montenegro.
3.Although not technically a Country, the Palestinian State has representation in ISO as if it was.
4.Although technically the official country name for the 'UK' is the 'United Kingdom of Great Britain and Northern Ireland' it is referred to as 'Great Britain' by the ISO.
5.Although technically they are Countries, England, Wales, Scotland and Northern Ireland are not listed separately from Great Britain in ISO 3166-1993 (E) and do not have their own ISO representation.
標準的(de)(de)內容(rong)涉(she)及(ji)廣泛,從基礎的(de)(de)緊(jin)固件、軸承各(ge)種原材料到半成品和(he)(he)成品,其技(ji)術領域涉(she)及(ji)信息技(ji)術、交(jiao)通運輸、農業、保健和(he)(he)環境等。每(mei)個工作(zuo)機構(gou)都(dou)有自己(ji)的(de)(de)工作(zuo)計(ji)劃,該計(ji)劃列出(chu)需(xu)要(yao)制訂的(de)(de)標準項(xiang)目(試驗(yan)方法、術語、規格、性能要(yao)求等)。
ISO的(de)(de)主要(yao)功能是為(wei)人們(men)(men)制訂國際(ji)標(biao)準達成一(yi)致意(yi)見提(ti)供一(yi)種機制。其主要(yao)機構及運作規(gui)則都在(zai)(zai)一(yi)本名(ming)為(wei)ISO/IEC技術工作導則的(de)(de)文件中予以規(gui)定,其技術結構在(zai)(zai)ISO是有800個(ge)技術委員(yuan)(yuan)會和分(fen)委員(yuan)(yuan)會,它們(men)(men)各(ge)有一(yi)個(ge)主席和一(yi)個(ge)秘(mi)書(shu)(shu)處,秘(mi)書(shu)(shu)處是由(you)各(ge)成員(yuan)(yuan)分(fen)別擔任,承擔秘(mi)書(shu)(shu)國工作的(de)(de)成員(yuan)(yuan)團體有30個(ge),各(ge)秘(mi)書(shu)(shu)處與位于日內瓦的(de)(de)ISO中央秘(mi)書(shu)(shu)處保(bao)持(chi)直接(jie)聯系。
通(tong)過這些工作機構,ISO已(yi)經發布了(le)17000多個(ge)國際(ji)標準(zhun),如ISO公制螺紋、ISO的A4紙(zhi)張尺(chi)寸、ISO的集(ji)裝箱(xiang)系列(世界上(shang)95%的海運(yun)集(ji)裝箱(xiang)都(dou)符合(he)ISO標準(zhun))、ISO的膠(jiao)片速(su)度代(dai)碼、ISO的開放系統互聯(OS2)系列(廣泛(fan)用于(yu)信息技(ji)術領域)和有名的ISO9000質量(liang)管理系列標準(zhun)。
此外(wai),ISO還與(yu)450個(ge)(ge)國(guo)(guo)際(ji)(ji)和(he)區域(yu)的組織在標(biao)準方(fang)面有聯(lian)絡關(guan)系(xi)(xi),特別與(yu)國(guo)(guo)際(ji)(ji)電信聯(lian)盟(ITU)有密切聯(lian)系(xi)(xi)。在ISO/IEC系(xi)(xi)統之(zhi)外(wai)的國(guo)(guo)際(ji)(ji)標(biao)準機(ji)構共有28個(ge)(ge)。每個(ge)(ge)機(ji)構都在某一領域(yu)制訂(ding)(ding)一些國(guo)(guo)際(ji)(ji)標(biao)準,通常它們在聯(lian)合(he)國(guo)(guo)控制之(zhi)下(xia)。一個(ge)(ge)典型(xing)的例(li)子就是世界衛生組織(WHO)。ISO/IEC制訂(ding)(ding)的85%的國(guo)(guo)際(ji)(ji)標(biao)準,剩下(xia)的15%由這28個(ge)(ge)其他國(guo)(guo)際(ji)(ji)標(biao)準機(ji)構制訂(ding)(ding)。
ISO質(zhi)量體(ti)(ti)系標準包括ISO9000、ISO9001、ISO9004。ISO9000標準明確了(le)質(zhi)量管理和質(zhi)量保證(zheng)體(ti)(ti)系,適(shi)用于(yu)生(sheng)產(chan)型及(ji)服(fu)務型企業(ye)。ISO9001標準為(wei)從事(shi)和審核(he)質(zhi)量管理和質(zhi)量保證(zheng)體(ti)(ti)系提供了(le)指(zhi)導方針。
ISO9000質(zhi)量(liang)體系(xi)標(biao)準(zhun)包括了3個體系(xi)標(biao)準(zhun)和(he)8條(tiao)指導方(fang)針(zhen)。3個體系(xi)標(biao)準(zhun)分別是ISO9001、9002和(he)9003;8個指導方(fang)針(zhen)是ISO9000-1至4和(he)ISO9004-1至4。其中(zhong)首(shou)要標(biao)準(zhun)是ISO9001,它為設(she)計、制(zhi)造(zao)產品及(ji)(ji)提供服務的組(zu)織(zhi),明確(que)指出了一(yi)套完整質(zhi)量(liang)體系(xi)中(zhong)的20條(tiao)要素(su)。ISO9002為只(zhi)制(zhi)造(zao)產品但不設(she)計產品及(ji)(ji)提供服務的組(zu)織(zhi)明確(que)指出了19條(tiao)要素(su)。ISO9003為只(zhi)進行檢驗的組(zu)織(zhi)明確(que)指出了16條(tiao)要素(su)。ISO9000標(biao)準(zhun)每(mei)5至7年(nian)修訂(ding)(ding)一(yi)次(ci)(ci)。第(di)(di)一(yi)批標(biao)準(zhun)已于(yu)1987年(nian)公(gong)布,第(di)(di)一(yi)次(ci)(ci)修訂(ding)(ding)則公(gong)布于(yu)1994年(nian),第(di)(di)二次(ci)(ci)修訂(ding)(ding)于(yu)2000年(nian)公(gong)布,第(di)(di)三次(ci)(ci)修訂(ding)(ding)于(yu)2008年(nian)公(gong)布,新的修訂(ding)(ding)本(ben)再(zai)過3年(nian)將(jiang)取代現行譯(yi)本(ben)。
ISO9001的新(xin)修(xiu)訂本(ben)要(yao)(yao)包(bao)括(kuo)一(yi)個(ge)單一(yi)質量體系標準。其指明了(le)ISO9001將(jiang)適(shi)用(yong)于一(yi)切組織。它將(jiang)涉及(ji)以(yi)下4個(ge)部(bu)分(fen)(fen):管理(li)(li)職責、資源(yuan)管理(li)(li)、工(gong)序管理(li)(li)、測量、分(fen)(fen)析及(ji)改(gai)進(jin)。資源(yuan)管理(li)(li)這部(bu)分(fen)(fen)是(shi)全新(xin)的,其它部(bu)分(fen)(fen)包(bao)含了(le)新(xin)項目。新(xin)修(xiu)訂本(ben)將(jiang)包(bao)含所(suo)有舊的要(yao)(yao)求(qiu),并增加了(le)附加管理(li)(li)要(yao)(yao)求(qiu)、工(gong)序管理(li)(li)要(yao)(yao)求(qiu),工(gong)序測量及(ji)改(gai)進(jin)要(yao)(yao)求(qiu)。
ISO/iec對于(yu)(yu)標準檢驗(yan)實驗(yan)室(shi)的(de)(de)(de)(de)承(cheng)認(ren)及(ji)(ji)其(qi)被規定(ding)的(de)(de)(de)(de)權限標準包括ISO指(zhi)導25、58、61、62及(ji)(ji)65。ISO/iec指(zhi)導58明(ming)(ming)確(que)了對認(ren)可標準、檢驗(yan)實驗(yan)室(shi)的(de)(de)(de)(de)要(yao)求(qiu)。ISO/iec指(zhi)導61明(ming)(ming)確(que)對認(ren)可產品認(ren)證的(de)(de)(de)(de)及(ji)(ji)質量體(ti)系注(zhu)冊團(tuan)體(ti)的(de)(de)(de)(de)要(yao)求(qiu)。ISO/iec指(zhi)導62明(ming)(ming)確(que)了對質量體(ti)系的(de)(de)(de)(de)要(yao)求(qiu)。ISO/iec指(zhi)導65明(ming)(ming)確(que)了對產品認(ren)證的(de)(de)(de)(de)要(yao)求(qiu)。ISO/iec指(zhi)導用于(yu)(yu)對產品及(ji)(ji)服(fu)務的(de)(de)(de)(de)一(yi)致性評(ping)估(gu)。存在(zai)于(yu)(yu)國家認(ren)可要(yao)求(qiu)中的(de)(de)(de)(de)分歧由國際及(ji)(ji)區域(yu)性認(ren)可合作組織進行調節。為縮短電訊設施及(ji)(ji)其(qi)它被校對產品的(de)(de)(de)(de)一(yi)致性評(ping)估(gu)過(guo)程,制定(ding)了相互承(cheng)認(ren)協定(ding)(mras),為協定(ding)將縮短和(he)減(jian)少(shao)獲得產品和(he)質量體(ti)系認(ren)證的(de)(de)(de)(de)時(shi)間和(he)成本。
ISO9000認證(zheng)需要一(yi)個同(tong)ISO9001相一(yi)致的正在(zai)運行(xing)的質(zhi)量體(ti)系,由注(zhu)冊團(tuan)體(ti)所作的成功(gong)且(qie)獨立的評估。為了維(wei)持認證(zheng),注(zhu)冊團(tuan)體(ti)需要每6或(huo)12個月進(jin)行(xing)監督評估,每到3年還要進(jin)行(xing)一(yi)次全(quan)面再(zai)評估。
ISO9000系列(lie)2000版以后的(de)版本,將9002和9003融合(he)到(dao)ISO9001:2000標準中。所以用于認(ren)證(zheng)的(de)只(zhi)(zhi)有ISO9001,ISO9002和ISO9003已(yi)經退出歷史舞臺。ISO9004是業績改進指南,不用于認(ren)證(zheng),只(zhi)(zhi)用于組(zu)織內部綜合(he)績效(xiao)改進指南。
制定一項實施(shi)ISO質量體系標準的計劃;
參照ISO質量體系標(biao)準(zhun)對(dui)現存的(de)質量體系進(jin)行評價;
采(cai)取正(zheng)確行動來遵守所(suo)有(you)ISO質量體系要求;
建立文件和(he)記錄系統;
完成質量(liang)手冊并使之(zhi)(zhi)行之(zhi)(zhi)有(you)效;
讓注冊團體安(an)排(pai)一次評估前的(de)審核;
被(bei)認證組織為(wei)正式評估做準備;
注冊團體實行(xing)評(ping)估審核。
ISO9000認(ren)(ren)證在正常(chang)情況下在美國需要花1年(nian)(nian)或更長一段時(shi)間來完(wan)成(cheng)(cheng)。如果現(xian)存的(de)(de)質量(liang)體(ti)系(xi)已包括(kuo)所有的(de)(de)ISO9000要素,那么所用(yong)的(de)(de)時(shi)間會少于(yu)1年(nian)(nian)。需要一支實施隊伍(wu)在正常(chang)情況下付(fu)出3至6人1年(nian)(nian)的(de)(de)勞動(dong),還需要注冊團體(ti)提供3年(nian)(nian)有償(chang)服(fu)務。注冊團體(ti)的(de)(de)外(wai)部成(cheng)(cheng)本(ben)將保持在75000美元至150000美元之間,而這將取決于(yu)被(bei)認(ren)(ren)證組(zu)織(zhi)的(de)(de)規模。內部成(cheng)(cheng)本(ben)和外(wai)部成(cheng)(cheng)本(ben)大致相當(dang)。
ISO9000質(zhi)量(liang)體系(xi)提供了信息及工序控(kong)制(zhi)機制(zhi)用來(lai)更(geng)有效地管理企業(ye)。ISO質(zhi)量(liang)體系(xi)可以(yi)控(kong)制(zhi)質(zhi)量(liang)成本(ben),減少(shao)浪費和(he)提高(gao)生產率。顧客將對來(lai)自有質(zhi)量(liang)體系(xi)認(ren)證的企業(ye)的產品(pin)更(geng)感興趣,行之有效的質(zhi)量(liang)體系(xi)也能改(gai)進(jin)產品(pin)質(zhi)量(liang),這兩個因素將提高(gao)企業(ye)及其產品(pin)在(zai)開放市場的中的競(jing)爭力。
1998年(nian)被調查的(de)一大批美國(guo)公(gong)司承(cheng)認下列ISO9000認證(zheng)所帶來的(de)內部利益:更好(hao)的(de)文(wen)件(jian)提(ti)(ti)供(gong),雇(gu)員中更加(jia)濃厚的(de)質量(liang)意識,公(gong)司內部聯系的(de)增加(jia)。辦公(gong)效(xiao)率(lv)及和生產率(lv)的(de)提(ti)(ti)高(gao)(gao)。這些(xie)公(gong)司同樣承(cheng)認了下列ISO9000認證(zheng)所帶來的(de)外部利益;顧客對質量(liang)劣好(hao)的(de)領悟,競爭優勢是提(ti)(ti)高(gao)(gao)及顧客對質量(liang)審查的(de)減少。
1998年被調查的(de)一小批美國制造(zao)公司(si)承認(ren)下(xia)列ISO9000認(ren)證所帶(dai)來的(de)內部和(he)外部利益:產(chan)(chan)品質量的(de)改善(shan),顧客(ke)注意程度的(de)增(zeng)加,為(wei)重新設計功(gong)能步驟而形(xing)成的(de)基礎,市(shi)場份額的(de)增(zeng)加;21%的(de)公司(si)稱質量認(ren)證對(dui)質量體系及產(chan)(chan)品沒有產(chan)(chan)生效(xiao)果。