一、快遞私自放代收點合法嗎

快(kuai)遞代(dai)收(shou)點對于上(shang)班族來說是(shi)很方便(bian)的(de)，不過也(ye)有(you)(you)很多(duo)朋友家(jia)里是(shi)有(you)(you)人的(de)，收(shou)快(kuai)遞的(de)時候卻發現快(kuai)遞沒有(you)(you)送上(shang)門，也(ye)沒有(you)(you)打電話，而是(shi)直(zhi)接放(fang)(fang)到代(dai)收(shou)點了(le)，那么(me)未經允許將快(kuai)遞放(fang)(fang)代(dai)收(shou)點合法嗎(ma)？

從法規方面(mian)(mian)看，根據《快(kuai)(kuai)遞(di)(di)市場(chang)管理辦法》第十七(qi)條規定(ding)(ding)：經營(ying)快(kuai)(kuai)遞(di)(di)業(ye)(ye)務的企業(ye)(ye)快(kuai)(kuai)遞(di)(di)（郵(you)(you)件(jian)(jian)(jian)(jian)(jian)(jian)），應(ying)當(dang)告知(zhi)(zhi)(zhi)收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)當(dang)面(mian)(mian)驗收(shou)(shou)，快(kuai)(kuai)件(jian)(jian)(jian)(jian)(jian)(jian)（郵(you)(you)件(jian)(jian)(jian)(jian)(jian)(jian)）外(wai)(wai)包(bao)裝(zhuang)完好的，由收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)簽字確認。投(tou)遞(di)(di)的快(kuai)(kuai)件(jian)(jian)(jian)(jian)(jian)(jian)（郵(you)(you)件(jian)(jian)(jian)(jian)(jian)(jian)）注(zhu)明為易碎品及(ji)外(wai)(wai)包(bao)裝(zhuang)出(chu)現明顯(xian)破損的，企業(ye)(ye)應(ying)當(dang)告知(zhi)(zhi)(zhi)收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)先驗收(shou)(shou)內件(jian)(jian)(jian)(jian)(jian)(jian)再簽收(shou)(shou)。企業(ye)(ye)與寄件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)另有約定(ding)(ding)的除外(wai)(wai)。另外(wai)(wai)，《快(kuai)(kuai)遞(di)(di)暫行條例》第二十五(wu)條也(ye)規定(ding)(ding)：經營(ying)快(kuai)(kuai)遞(di)(di)業(ye)(ye)務的企業(ye)(ye)應(ying)當(dang)將快(kuai)(kuai)件(jian)(jian)(jian)(jian)(jian)(jian)投(tou)遞(di)(di)到約定(ding)(ding)的收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)地址、收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)或(huo)者收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)指定(ding)(ding)的代(dai)收(shou)(shou)人(ren)(ren)(ren)，并告知(zhi)(zhi)(zhi)收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)或(huo)者代(dai)收(shou)(shou)人(ren)(ren)(ren)當(dang)面(mian)(mian)驗收(shou)(shou)；收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)或(huo)者代(dai)收(shou)(shou)人(ren)(ren)(ren)有權當(dang)面(mian)(mian)驗收(shou)(shou)。即(ji)便不(bu)能當(dang)面(mian)(mian)驗收(shou)(shou)，在放置快(kuai)(kuai)遞(di)(di)柜或(huo)代(dai)收(shou)(shou)點(dian)前(qian)，也(ye)應(ying)該(gai)取得收(shou)(shou)件(jian)(jian)(jian)(jian)(jian)(jian)人(ren)(ren)(ren)許(xu)可。

因此(ci)，未經(jing)允許將快遞(di)私自放到代收點是(shi)違約的(de)，也是(shi)不合法的(de)，消費(fei)者有權向快遞(di)公司(si)或國家郵政局進(jin)行投訴。

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二、快遞私自放快遞驛站可以拒收嗎

可以。

一般來說，快遞私自放快遞驛站的(de)話，如(ru)果不滿意是可以拒收的(de)，主要有以下兩種操作方法：

1、聯(lian)系(xi)賣家，告(gao)訴他由于快遞(di)員未經允(yun)許將包(bao)裹放在快遞(di)代收(shou)點，因此決定拒收(shou)，通常賣家會聯(lian)系(xi)快遞(di)公司，督促送(song)貨上門，或者聯(lian)系(xi)包(bao)裹退回(hui)。

2、帶身份證件上(shang)快遞代(dai)收(shou)點說明拒(ju)收(shou)，如果沒空也可以打電話(hua)拒(ju)收(shou)，不過打電話(hua)需(xu)要提供收(shou)件人姓名、電話(hua)號碼(ma)、訂單號和快遞單號等(deng)信息(xi)。