一、快遞私自放代收點合法嗎
快(kuai)(kuai)遞代(dai)(dai)收(shou)點對(dui)于上(shang)班族(zu)來說(shuo)是(shi)很方便的,不過也有(you)很多朋友家(jia)里是(shi)有(you)人的,收(shou)快(kuai)(kuai)遞的時候卻發現快(kuai)(kuai)遞沒有(you)送(song)上(shang)門(men),也沒有(you)打電話,而(er)是(shi)直接放到代(dai)(dai)收(shou)點了(le),那(nei)么(me)未經允許將快(kuai)(kuai)遞放代(dai)(dai)收(shou)點合法嗎?
從法(fa)規方面(mian)看,根據《快(kuai)(kuai)(kuai)遞(di)市場管理辦法(fa)》第(di)(di)十七條(tiao)規定:經營(ying)(ying)快(kuai)(kuai)(kuai)遞(di)業(ye)務的(de)(de)企業(ye)快(kuai)(kuai)(kuai)遞(di)(郵件(jian)(jian)(jian)(jian)),應(ying)當告知(zhi)收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)當面(mian)驗(yan)(yan)收(shou)(shou)(shou),快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)(郵件(jian)(jian)(jian)(jian))外(wai)包裝(zhuang)完好的(de)(de),由收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)簽(qian)字確(que)認。投遞(di)的(de)(de)快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)(郵件(jian)(jian)(jian)(jian))注明(ming)為易碎品及外(wai)包裝(zhuang)出現明(ming)顯破(po)損的(de)(de),企業(ye)應(ying)當告知(zhi)收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)先驗(yan)(yan)收(shou)(shou)(shou)內件(jian)(jian)(jian)(jian)再簽(qian)收(shou)(shou)(shou)。企業(ye)與寄(ji)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)另(ling)有約(yue)(yue)定的(de)(de)除外(wai)。另(ling)外(wai),《快(kuai)(kuai)(kuai)遞(di)暫行條(tiao)例》第(di)(di)二十五條(tiao)也規定:經營(ying)(ying)快(kuai)(kuai)(kuai)遞(di)業(ye)務的(de)(de)企業(ye)應(ying)當將快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)投遞(di)到約(yue)(yue)定的(de)(de)收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)地址、收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)或(huo)者(zhe)(zhe)收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)指定的(de)(de)代收(shou)(shou)(shou)人(ren)(ren)(ren),并告知(zhi)收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)或(huo)者(zhe)(zhe)代收(shou)(shou)(shou)人(ren)(ren)(ren)當面(mian)驗(yan)(yan)收(shou)(shou)(shou);收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)或(huo)者(zhe)(zhe)代收(shou)(shou)(shou)人(ren)(ren)(ren)有權當面(mian)驗(yan)(yan)收(shou)(shou)(shou)。即便不能當面(mian)驗(yan)(yan)收(shou)(shou)(shou),在(zai)放置快(kuai)(kuai)(kuai)遞(di)柜或(huo)代收(shou)(shou)(shou)點前,也應(ying)該取得收(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)(ren)(ren)許可。
因此(ci),未經允許將快(kuai)遞私自放(fang)到代(dai)收點(dian)是(shi)違約的,也是(shi)不合法的,消費者有權向快(kuai)遞公司或國家(jia)郵政局進行(xing)投訴。
二、快遞私自放快遞驛站可以拒收嗎
可以。
一般來說,快遞私自放快遞驛站的(de)(de)話,如果不滿意是(shi)可以拒收的(de)(de),主要有以下(xia)兩種操(cao)作方法:
1、聯(lian)系(xi)(xi)賣家,告(gao)訴他由(you)于快(kuai)(kuai)遞員未經允許(xu)將包裹(guo)放(fang)在快(kuai)(kuai)遞代收點,因此決定拒收,通常賣家會聯(lian)系(xi)(xi)快(kuai)(kuai)遞公司,督(du)促送(song)貨(huo)上門(men),或者聯(lian)系(xi)(xi)包裹(guo)退回。
2、帶身份(fen)證(zheng)件上快(kuai)遞代收點說明拒(ju)收,如果(guo)沒空(kong)也可以打電(dian)話拒(ju)收,不過打電(dian)話需要提供(gong)收件人姓名、電(dian)話號碼、訂單號和快(kuai)遞單號等信息。