一、快遞私自放代收點合法嗎
快遞(di)代(dai)收點對于上班族(zu)來說是(shi)很方便(bian)的(de)(de),不過也(ye)有(you)很多朋友家(jia)里是(shi)有(you)人(ren)的(de)(de),收快遞(di)的(de)(de)時(shi)候卻(que)發現快遞(di)沒有(you)送上門,也(ye)沒有(you)打電話,而是(shi)直接放(fang)到(dao)代(dai)收點了,那么未經允(yun)許(xu)將快遞(di)放(fang)代(dai)收點合法嗎?
從(cong)法規方面(mian)(mian)看,根據《快(kuai)(kuai)(kuai)遞(di)市場管理(li)辦法》第(di)十(shi)七條(tiao)規定:經(jing)營快(kuai)(kuai)(kuai)遞(di)業(ye)(ye)務的(de)(de)(de)(de)(de)企(qi)業(ye)(ye)快(kuai)(kuai)(kuai)遞(di)(郵件(jian)(jian)(jian)(jian)),應(ying)當(dang)(dang)(dang)告知收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)當(dang)(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou)(shou)(shou)(shou),快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)(郵件(jian)(jian)(jian)(jian))外(wai)包裝完好的(de)(de)(de)(de)(de),由收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)簽字(zi)確認。投遞(di)的(de)(de)(de)(de)(de)快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)(郵件(jian)(jian)(jian)(jian))注明(ming)為易碎品及外(wai)包裝出現明(ming)顯破(po)損的(de)(de)(de)(de)(de),企(qi)業(ye)(ye)應(ying)當(dang)(dang)(dang)告知收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)先驗收(shou)(shou)(shou)(shou)(shou)(shou)內件(jian)(jian)(jian)(jian)再(zai)簽收(shou)(shou)(shou)(shou)(shou)(shou)。企(qi)業(ye)(ye)與(yu)寄(ji)件(jian)(jian)(jian)(jian)人(ren)另(ling)有(you)約定的(de)(de)(de)(de)(de)除外(wai)。另(ling)外(wai),《快(kuai)(kuai)(kuai)遞(di)暫行條(tiao)例(li)》第(di)二十(shi)五條(tiao)也(ye)規定:經(jing)營快(kuai)(kuai)(kuai)遞(di)業(ye)(ye)務的(de)(de)(de)(de)(de)企(qi)業(ye)(ye)應(ying)當(dang)(dang)(dang)將快(kuai)(kuai)(kuai)件(jian)(jian)(jian)(jian)投遞(di)到約定的(de)(de)(de)(de)(de)收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)地址、收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)或者(zhe)收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)指定的(de)(de)(de)(de)(de)代收(shou)(shou)(shou)(shou)(shou)(shou)人(ren),并告知收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)或者(zhe)代收(shou)(shou)(shou)(shou)(shou)(shou)人(ren)當(dang)(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou)(shou)(shou)(shou);收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)或者(zhe)代收(shou)(shou)(shou)(shou)(shou)(shou)人(ren)有(you)權當(dang)(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou)(shou)(shou)(shou)。即便不能當(dang)(dang)(dang)面(mian)(mian)驗收(shou)(shou)(shou)(shou)(shou)(shou),在放(fang)置快(kuai)(kuai)(kuai)遞(di)柜或代收(shou)(shou)(shou)(shou)(shou)(shou)點(dian)前,也(ye)應(ying)該取得收(shou)(shou)(shou)(shou)(shou)(shou)件(jian)(jian)(jian)(jian)人(ren)許(xu)可。
因此,未經(jing)允許將快遞私自放到代收點是(shi)違約(yue)的(de)(de),也是(shi)不合(he)法的(de)(de),消(xiao)費者(zhe)有(you)權向快遞公司或國家郵政局進行(xing)投訴。
二、快遞私自放快遞驛站可以拒收嗎
可以。
一般來說,快遞私自放快遞驛站的話,如(ru)果不滿意是(shi)可以拒收的,主要有以下(xia)兩種操作方法:
1、聯系(xi)賣家,告(gao)訴他由于(yu)快遞員未經允(yun)許將包裹(guo)放在快遞代(dai)收(shou)(shou)點,因此決定拒(ju)收(shou)(shou),通(tong)常賣家會聯系(xi)快遞公司,督促(cu)送貨上門(men),或者聯系(xi)包裹(guo)退回。
2、帶身(shen)份證(zheng)件(jian)上(shang)快遞代收點說明拒收,如(ru)果沒(mei)空也可以打電話(hua)拒收,不(bu)過打電話(hua)需要(yao)提供收件(jian)人姓名、電話(hua)號碼、訂單號和快遞單號等信(xin)息。