合眾財產(chan)保(bao)(bao)(bao)險(xian)股(gu)份(fen)有(you)限(xian)(xian)(xian)公(gong)(gong)司由合眾人壽保(bao)(bao)(bao)險(xian)股(gu)份(fen)有(you)限(xian)(xian)(xian)公(gong)(gong)司和(he)中發實業(集團(tuan))有(you)限(xian)(xian)(xian)公(gong)(gong)司共同(tong)發起(qi)設立,公(gong)(gong)司于(yu)2015年1月30日成立,是主(zhu)要經(jing)營財產(chan)保(bao)(bao)(bao)險(xian)業務(wu)的全國性保(bao)(bao)(bao)險(xian)公(gong)(gong)司。2021年3月,浙(zhe)江吉利控股(gu)集團(tuan)有(you)限(xian)(xian)(xian)公(gong)(gong)司戰(zhan)略(lve)入股(gu)合眾財產(chan)保(bao)(bao)(bao)險(xian)股(gu)份(fen)有(you)限(xian)(xian)(xian)公(gong)(gong)司。
合(he)眾財險(xian)順(shun)應時代和市場(chang)環(huan)境變化,產品緊繞客(ke)戶(hu)痛點,細(xi)分(fen)(fen)(fen)場(chang)景,細(xi)分(fen)(fen)(fen)人群(qun)需求,通(tong)過業務(wu)創(chuang)(chuang)新、模式創(chuang)(chuang)新等,借助科技賦(fu)能(neng)保險(xian),探索數字化保險(xian)、專屬品牌保險(xian)等,并以(yi)車險(xian)為(wei)入口,通(tong)過車機數據更(geng)好地(di)區分(fen)(fen)(fen)價(jia)格敏感型(xing)和服務(wu)敏感型(xing)客(ke)戶(hu),為(wei)客(ke)戶(hu)提(ti)供更(geng)多高效和差(cha)異化的保險(xian)服務(wu),并在產品設計定(ding)制化、銷售場(chang)景化、定(ding)價(jia)個性(xing)化等方面(mian),持(chi)續進行產品優化,以(yi)最(zui)便捷(jie)、最(zui)順(shun)暢的體(ti)驗為(wei)客(ke)戶(hu)提(ti)供合(he)適的產品。
合眾(zhong)財險(xian)踐行(xing)“隨時隨地,方(fang)便快捷(jie)”的服(fu)務(wu)理念,以客為尊,為客戶(hu)提(ti)供出行(xing)領域全生命周期的嶄新服(fu)務(wu)體驗。通過引入第(di)三方(fang)資(zi)源和服(fu)務(wu),打造(zao)良好(hao)高(gao)質、便捷(jie)高(gao)效的服(fu)務(wu)標準,讓客戶(hu)省心省力(li)。開發微信(xin)理賠“一拍即合”,逐步實現“銷保(bao)賠”掌上(shang)工具(ju)化(hua),實現“核價(jia)、核損(sun)、核賠”標準化(hua)、自(zi)動化(hua),不斷提(ti)升運營服(fu)務(wu)能(neng)力(li);通過微信(xin)號(hao)、服(fu)務(wu)號(hao)、APP等(deng),為客戶(hu)提(ti)供自(zi)助高(gao)效的服(fu)務(wu)觸點(dian),提(ti)升客戶(hu)保(bao)險(xian)服(fu)務(wu)體驗。