猴(hou)吉吉成(cheng)立于2017年,是視方科技(ji)(武漢)有(you)限公(gong)司(si)打造的(de)一(yi)(yi)(yi)個為(wei)(wei)全國家(jia)(jia)居電商(shang)(shang)及千(qian)萬家(jia)(jia)庭提(ti)(ti)(ti)(ti)供(gong)(gong)(gong)(gong)(gong)配送(song)(song)、安(an)裝、維修(xiu)以及售(shou)(shou)后服(fu)務一(yi)(yi)(yi)體(ti)化的(de)服(fu)務平(ping)臺。猴(hou)吉吉以“一(yi)(yi)(yi)心(xin)為(wei)(wei)用戶服(fu)務”為(wei)(wei)品牌理念,為(wei)(wei)商(shang)(shang)家(jia)(jia)提(ti)(ti)(ti)(ti)供(gong)(gong)(gong)(gong)(gong)一(yi)(yi)(yi)站式售(shou)(shou)后解決方案,幫助商(shang)(shang)家(jia)(jia)為(wei)(wei)消費者提(ti)(ti)(ti)(ti)供(gong)(gong)(gong)(gong)(gong)高標準(zhun)的(de)家(jia)(jia)具送(song)(song)裝服(fu)務體(ti)驗(yan)。同時(shi)結合互聯網應用技(ji)術實現全供(gong)(gong)(gong)(gong)(gong)應鏈的(de)全程(cheng)節(jie)點管(guan)控(kong)和信息(xi)管(guan)理同步,為(wei)(wei)商(shang)(shang)家(jia)(jia)提(ti)(ti)(ti)(ti)供(gong)(gong)(gong)(gong)(gong)全鏈數據和信息(xi)支持,進一(yi)(yi)(yi)步降低(di)商(shang)(shang)家(jia)(jia)物(wu)流(liu)、售(shou)(shou)后服(fu)務成(cheng)本。也(ye)為(wei)(wei)全國師傅提(ti)(ti)(ti)(ti)供(gong)(gong)(gong)(gong)(gong)行業內標準(zhun)化、規(gui)范(fan)化的(de)事業平(ping)臺。
多年來(lai)猴吉吉形(xing)成了以一線城市(shi)(shi)建立服務站,打造(zao)行業服務標桿(gan)。二三線城市(shi)(shi)部署(shu)服務直營網點,提(ti)供商家(jia)核心城市(shi)(shi)服務保障。
猴吉(ji)吉(ji)自主(zhu)研發(fa)WMS、SMS系統以(yi)及APP進行訂單(dan)和師傅(fu)的管理,簡化流程,節點(dian)可(ke)視,幫助商家(jia)隨時(shi)隨地(di)跟蹤訂單(dan)。客服團隊利用大數據和云計(ji)算技術(shu),在師傅(fu)體(ti)系數據庫中,匹配合適的送裝師傅(fu),減少線上線下信(xin)息傳遞(di)時(shi)間成本,保障(zhang)消費者(zhe)體(ti)驗到高品質(zhi)服務,塑(su)造商家(jia)售(shou)后(hou)口碑。