酒店(dian)加盟(meng)店(dian)彈性(xing)(xing)管(guan)(guan)理的(de)(de)(de)重點(dian)(dian)：海納百(bai)川，有(you)容乃大。這就要求(qiu)(qiu)管(guan)(guan)理者(zhe)的(de)(de)(de)素質較高，不能以(yi)管(guan)(guan)理者(zhe)的(de)(de)(de)私人(ren)性(xing)(xing)格和意志為(wei)轉移，一切以(yi)管(guan)(guan)理模式的(de)(de)(de)需求(qiu)(qiu)為(wei)重點(dian)(dian)，來決(jue)定管(guan)(guan)理者(zhe)的(de)(de)(de)品性(xing)(xing)的(de)(de)(de)要求(qiu)(qiu)。

酒(jiu)(jiu)店(dian)(dian)行(xing)(xing)業(ye)(ye)彈(dan)(dan)性(xing)(xing)(xing)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)目的(de)(de)是(shi)(shi)：無論管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)氛圍還(huan)是(shi)(shi)工(gong)(gong)作氛圍，都能(neng)(neng)夠達到(dao)以(yi)(yi)人為本(ben)的(de)(de)目的(de)(de)。酒(jiu)(jiu)店(dian)(dian)行(xing)(xing)業(ye)(ye)彈(dan)(dan)性(xing)(xing)(xing)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)可(ke)以(yi)(yi)是(shi)(shi)微(wei)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)更(geng)(geng)(geng)(geng)有(you)擴(kuo)張力(li)，可(ke)以(yi)(yi)避免管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)局限(xian)性(xing)(xing)(xing)，可(ke)以(yi)(yi)使管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)在員(yuan)(yuan)工(gong)(gong)適(shi)應性(xing)(xing)(xing)上更(geng)(geng)(geng)(geng)為理(li)(li)(li)(li)(li)性(xing)(xing)(xing)。酒(jiu)(jiu)店(dian)(dian)行(xing)(xing)業(ye)(ye)彈(dan)(dan)性(xing)(xing)(xing)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)有(you)些時候可(ke)以(yi)(yi)稱之(zhi)為漠視性(xing)(xing)(xing)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)，就(jiu)是(shi)(shi)在員(yuan)(yuan)工(gong)(gong)或者客戶(hu)出(chu)現微(wei)小(xiao)的(de)(de)不當的(de)(de)時候，不予(yu)懲罰，而是(shi)(shi)給予(yu)適(shi)當程(cheng)度的(de)(de)理(li)(li)(li)(li)(li)解和寬容，雖然這在管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)上會(hui)導致(zhi)員(yuan)(yuan)工(gong)(gong)松懈，只(zhi)要(yao)溝通到(dao)位，這個問題就(jiu)可(ke)以(yi)(yi)解決(jue)。酒(jiu)(jiu)店(dian)(dian)行(xing)(xing)業(ye)(ye)彈(dan)(dan)性(xing)(xing)(xing)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)基礎是(shi)(shi)人性(xing)(xing)(xing)化(hua)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)，就(jiu)是(shi)(shi)在人性(xing)(xing)(xing)化(hua)的(de)(de)基礎上充分的(de)(de)考慮到(dao)員(yuan)(yuan)工(gong)(gong)和客人的(de)(de)心理(li)(li)(li)(li)(li)需求，承(cheng)受能(neng)(neng)力(li)，以(yi)(yi)及如何讓(rang)心靈(ling)(ling)得到(dao)更(geng)(geng)(geng)(geng)好(hao)的(de)(de)慰藉。酒(jiu)(jiu)店(dian)(dian)行(xing)(xing)業(ye)(ye)彈(dan)(dan)性(xing)(xing)(xing)管(guan)(guan)(guan)(guan)(guan)理(li)(li)(li)(li)(li)的(de)(de)出(chu)發(fa)點是(shi)(shi)為了激發(fa)人的(de)(de)心靈(ling)(ling)共(gong)鳴，從而使人在能(neng)(neng)動性(xing)(xing)(xing)和團隊意識上有(you)更(geng)(geng)(geng)(geng)好(hao)的(de)(de)表(biao)現。連鎖(suo)酒(jiu)(jiu)的(de)(de)發(fa)展(zhan)，只(zhi)有(you)員(yuan)(yuan)工(gong)(gong)真(zhen)心的(de)(de)為酒(jiu)(jiu)付出(chu)，真(zhen)心的(de)(de)對連鎖(suo)酒(jiu)(jiu)負起主(zhu)人的(de)(de)責(ze)任，而且(qie)無怨無悔，才(cai)能(neng)(neng)更(geng)(geng)(geng)(geng)穩更(geng)(geng)(geng)(geng)好(hao)更(geng)(geng)(geng)(geng)健康地走下(xia)去。

1）加強(qiang)政(zheng)治(zhi)思(si)(si)想教育(yu)，提高服(fu)務(wu)意識城市便捷酒店(dian)連(lian)鎖店(dian)對員工定(ding)期進行有針對性的思(si)(si)想政(zheng)治(zhi)教育(yu)和引導工作(zuo)，做到以(yi)理服(fu)人(ren)，以(yi)情感人(ren)，把思(si)(si)想政(zheng)治(zhi)工作(zuo)的著眼點放(fang)在讓(rang)員工樹立正確(que)的觀(guan)念上，堅(jian)持(chi)培養員工改革創新觀(guan)念，以(yi)達到服(fu)務(wu)的優質(zhi)化。

2）增(zeng)強專(zhuan)業(ye)技能培(pei)訓(xun)，提(ti)高(gao)服(fu)務(wu)(wu)(wu)(wu)(wu)質量酒(jiu)店(dian)要定期(qi)對新員(yuan)工進行(xing)崗前(qian)培(pei)訓(xun)，外(wai)語培(pei)訓(xun)，消防、醫務(wu)(wu)(wu)(wu)(wu)知識培(pei)訓(xun)，在崗業(ye)務(wu)(wu)(wu)(wu)(wu)的系列培(pei)訓(xun)，培(pei)養(yang)酒(jiu)店(dian)中堅力(li)量;開展酒(jiu)店(dian)知識、禮(li)貌禮(li)節(jie)、儀容儀表、微笑問候、服(fu)務(wu)(wu)(wu)(wu)(wu)用語、勞動(dong)紀(ji)律等專(zhuan)題(ti)培(pei)訓(xun)，全面提(ti)高(gao)酒(jiu)店(dian)員(yuan)工的業(ye)務(wu)(wu)(wu)(wu)(wu)操作能力(li)、綜合素質及酒(jiu)店(dian)整體服(fu)務(wu)(wu)(wu)(wu)(wu)質量，促進酒(jiu)店(dian)軟(ruan)件方面的提(ti)高(gao)，使員(yuan)工以更高(gao)的敬業(ye)精神和工作熱情投(tou)入(ru)到(dao)對客服(fu)務(wu)(wu)(wu)(wu)(wu)中去，為爭創(chuang)一流的服(fu)務(wu)(wu)(wu)(wu)(wu)水平打下了(le)堅實的基礎。

3）關心(xin)員工(gong)生(sheng)活，提(ti)高生(sheng)活質(zhi)量酒店不僅要(yao)注重培養(yang)員工(gong)具備良好的(de)思想政治觀念和較嫻熟的(de)業務技能，還要(yao)關心(xin)員工(gong)生(sheng)活。組織員工(gong)外出旅游。

因此，酒店(dian)加(jia)盟(meng)店(dian)將把員(yuan)工(gong)視(shi)為酒店(dian)加(jia)盟(meng)店(dian)的(de)(de)內部顧(gu)客，為員(yuan)工(gong)的(de)(de)自我實現服務(wu)，并給予員(yuan)工(gong)自主權和支持，以“員(yuan)工(gong)第一，顧(gu)客第二”的(de)(de)信(xin)條為前(qian)提(ti)，員(yuan)工(gong)受到尊重，就會對工(gong)作(zuo)更有信(xin)心、更感(gan)興趣，并對自己的(de)(de)工(gong)作(zuo)滿意，積極(ji)投入(ru)到工(gong)作(zuo)中去。