在購買汽車的時候你是否會在網絡平臺上進行查詢了解?互聯網銷售已經延伸到各個產品營銷中,汽車(che)網(wang)絡銷(xiao)售(shou)也(ye)開始成為(wei)汽(qi)車(che)銷(xiao)售(shou)的一種流行趨勢(shi),很多消費者在購買汽(qi)車(che)之(zhi)前,都(dou)會通過各大網(wang)絡社(she)交(jiao)平(ping)臺(tai)與其他(ta)用戶交(jiao)流一下(xia)自己想要買的那(nei)款(kuan)車(che)型。正是(shi)在這(zhe)種互聯網(wang)交(jiao)流溝通銷(xiao)售(shou)平(ping)臺(tai)的趨勢(shi)下(xia),各大汽(qi)車(che)品牌也(ye)開始走上(shang)線(xian)(xian)上(shang)銷(xiao)售(shou)的路線(xian)(xian)。
我們(men)一(yi)(yi)起(qi)梳理下(xia)互聯網汽(qi)(qi)車交(jiao)易(yi)(yi)(yi)平臺的發展(zhan)時(shi)間線(xian),最(zui)初是汽(qi)(qi)車電(dian)商的布局,線(xian)上巨頭(tou)們(men)把觸手伸向汽(qi)(qi)車行(xing)業,一(yi)(yi)些(xie)汽(qi)(qi)車經銷商也自己布局線(xian)上,通(tong)過電(dian)商進行(xing)銷售,然而汽(qi)(qi)車銷售是一(yi)(yi)種(zhong)非常依賴線(xian)下(xia)的交(jiao)易(yi)(yi)(yi),因此進展(zhan)并不(bu)理想。隨后,一(yi)(yi)大批(pi)圍繞二手車交(jiao)易(yi)(yi)(yi)服(fu)務的汽(qi)(qi)車交(jiao)易(yi)(yi)(yi)平臺迅速崛(jue)起(qi),展(zhan)開了激(ji)烈的市(shi)場爭奪戰。不(bu)過也由于(yu)市(shi)場競爭過于(yu)激(ji)烈,成本(ben)迅速擴張,在金(jin)融(rong)層面的業務沒有完全建設,這些(xie)二手車交(jiao)易(yi)(yi)(yi)平臺很(hen)長一(yi)(yi)段時(shi)間都(dou)陷入了巨額虧損中。
直到2015年,這些(xie)平臺(tai)先后毫無例外地(di)把金(jin)(jin)融(rong)服(fu)務(wu)作為發展的重點(dian)業務(wu)之一(yi),從交易環(huan)節切(qie)入(ru)了(le)金(jin)(jin)融(rong)服(fu)務(wu)。以瓜(gua)子為例,其2015年9月(yue)上(shang)線(xian),第二年6月(yue)就(jiu)迅(xun)速切(qie)入(ru)自營金(jin)(jin)融(rong)。而(er)從進入(ru)2017年開(kai)始(shi),一(yi)個新(xin)的趨勢是(shi)(shi),無論是(shi)(shi)電商平臺(tai)還(huan)是(shi)(shi)二手車交易平臺(tai)都開(kai)始(shi)加碼新(xin)車銷(xiao)售業務(wu),而(er)且是(shi)(shi)以一(yi)種(zhong)本(ben)身就(jiu)搭載了(le)金(jin)(jin)融(rong)服(fu)務(wu)的銷(xiao)售方式(shi)——融(rong)資租(zu)賃,而(er)且主要是(shi)(shi)直租(zu)模式(shi)。
這種模(mo)式為人(ren)稱道(dao)之(zhi)處在(zai)于(yu),用(yong)戶只(zhi)需要用(yong)極低的(de)首(shou)付(通常是10%左右)就(jiu)可以擁有一(yi)輛(liang)新車(che)(che)(che)的(de)使用(yong)權(quan),而(er)且牌照、保險、繳納(na)購置稅等(deng)服務都已經配備齊全,剩下的(de)錢只(zhi)需要像按揭一(yi)樣按月(yue)付款(kuan)即可。不過與傳統的(de)信貸購車(che)(che)(che)不同的(de)是,在(zai)租車(che)(che)(che)的(de)過程中,車(che)(che)(che)始(shi)終在(zai)公(gong)司(si)名下,過了一(yi)年(nian)左右的(de)租期后,用(yong)戶有一(yi)定的(de)選擇(ze)權(quan),可以選擇(ze)不再還(huan)款(kuan)把車(che)(che)(che)還(huan)給公(gong)司(si),或者(zhe)將車(che)(che)(che)過戶到自己名下繼續還(huan)完貸款(kuan)。
順著(zhu)時間線來看,這是一個很(hen)有意思的趨勢,從(cong)最早的單純把(ba)交易(yi)搬到線上,到從(cong)交易(yi)切入金融,再到最后直接用金融的方式賣車,金融在其(qi)中發揮的作用越(yue)來越(yue)重要。
根據羅蘭(lan)貝格與(yu)建元資本發布的(de)《2019中國汽車(che)(che)金(jin)融報告》顯示,在北美地(di)區,汽車(che)(che)金(jin)融滲透(tou)率(lv)高達80%,其中融資租(zu)賃46%,普(pu)通汽車(che)(che)貸(dai)款為34%。相(xiang)比(bi)之下(xia),國內(nei)的(de)汽車(che)(che)金(jin)融服務(wu)總(zong)體滲透(tou)率(lv)為35%,融資租(zu)賃滲透(tou)率(lv)僅有5%左右,只能算是(shi)剛(gang)剛(gang)開始。
據官(guan)方數(shu)據,截至(zhi)6月底全國汽(qi)車(che)(che)(che)保有量達2.05億(yi)輛(liang)(liang),其中(zhong)私家車(che)(che)(che)達1.56億(yi)輛(liang)(liang),占76.32%,2018年(nian)下半(ban)年(nian)以來月均增加164萬輛(liang)(liang),呈持續快速(su)增長趨(qu)勢。在(zai)此情況下,依附于汽(qi)車(che)(che)(che)存量市場(chang)規模的汽(qi)車(che)(che)(che)后市場(chang)也迎來爆(bao)發,根(gen)據前瞻產(chan)業研(yan)究院(yuan)發布的信息,2019年(nian)汽(qi)車(che)(che)(che)后市場(chang)規模預(yu)計接(jie)近萬億(yi)。
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2021年網(wang)(wang)(wang)站數據庫共收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)337家(jia)(jia)(jia),其(qi)中品牌(pai)旗(qi)(qi)艦(jian)店(dian)(dian)(dian)(dian)(dian)(dian)的網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)占總比最(zui)多,達到56家(jia)(jia)(jia),其(qi)次為(wei)京(jing)東(dong)自營(ying)(ying)店(dian)(dian)(dian)(dian)(dian)(dian),收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)54家(jia)(jia)(jia),品牌(pai)特許(xu)店(dian)(dian)(dian)(dian)(dian)(dian)收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)53家(jia)(jia)(jia),小品牌(pai)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)46家(jia)(jia)(jia),京(jing)東(dong)旗(qi)(qi)艦(jian)店(dian)(dian)(dian)(dian)(dian)(dian)收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)34家(jia)(jia)(jia),蘇寧(ning)自營(ying)(ying)店(dian)(dian)(dian)(dian)(dian)(dian)收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)24家(jia)(jia)(jia),京(jing)東(dong)特許(xu)店(dian)(dian)(dian)(dian)(dian)(dian)收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)17家(jia)(jia)(jia),品牌(pai)商城收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)13家(jia)(jia)(jia),拼多多店(dian)(dian)(dian)(dian)(dian)(dian)鋪收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)12家(jia)(jia)(jia),蘇寧(ning)旗(qi)(qi)艦(jian)店(dian)(dian)(dian)(dian)(dian)(dian)收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)10家(jia)(jia)(jia),唯品會店(dian)(dian)(dian)(dian)(dian)(dian)鋪收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)1家(jia)(jia)(jia),企業店(dian)(dian)(dian)(dian)(dian)(dian)鋪收(shou)(shou)(shou)錄(lu)(lu)網(wang)(wang)(wang)店(dian)(dian)(dian)(dian)(dian)(dian)為(wei)1家(jia)(jia)(jia)。
小編認為,新零售(shou)的(de)本質就(jiu)是成本、效(xiao)率、用戶(hu)體(ti)驗(yan)(yan),打通(tong)線(xian)(xian)上(shang)線(xian)(xian)下(xia)(xia)。我覺得車(che)其實(shi)是非常好(hao)的(de)新零售(shou),因為有線(xian)(xian)上(shang)獲客規(gui)模(mo),有線(xian)(xian)下(xia)(xia)服(fu)務重體(ti)驗(yan)(yan)。“線(xian)(xian)上(shang)產品+線(xian)(xian)下(xia)(xia)服(fu)務”模(mo)式持(chi)續擴(kuo)容:數據顯示,90后對汽車(che)服(fu)務線(xian)(xian)上(shang)化(hua)認可度最高,年輕人的(de)成長終(zhong)將(jiang)改變(bian)傳統的(de)汽車(che)后市場消費習慣(guan)。未來一站(zhan)式、標準化(hua)、品牌化(hua)的(de)汽車(che)后市場平臺化(hua)服(fu)務,將(jiang)進(jin)一步(bu)促(cu)進(jin)當前市場格局的(de)整合,打通(tong)行(xing)業的(de)物流(liu)與(yu)信息流(liu),實(shi)現行(xing)業鏈(lian)條中多(duo)方參(can)與(yu)者(zhe)的(de)利(li)益共贏。